Tristan from E-Access Bulletin here. Thanks for your comment.

We contacted the BWBF to check the situation on loans of the Sonata for blind and visually impaired people.

Here is their response:

“Unfortunately the website hasn’t been updated to reflect the fact that it is now available on free permanent loan but it definitely is and if your reader is in receipt of a means-tested benefit and doesn’t have a set from us already then she might be eligible for one. I will chase on getting the website up to date.

“As for the technical comments, this is disappointing to hear and a group is looking at the website at the moment so I will pass this on and hopefully it’s an issue that will be addressed sooner rather than later.”

I hope this helps. If you want to pass on your contact details to us we’ll happily forward them to the relevant people at the BWBF so that they can contact you directly.

Their website does not work in my preferred browser either. The accesibility pages only give instructions for IE and firefox, neither of which I like. This is disappointing from a blind charity.