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Security concerns are behind slower than anticipated progress by the UK government’s cloud computing project, the ‘G-Cloud’, a leading IT security analyst has said. And these delays were a key reason behind the resignation late last year of former government CIO John Suffolk, security consultant Matt Villion told London’s recent Infosecurity Europe conference....
Read full story here, The G-Cloud darkens...
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Tips on how to save money by moving more public services online and improving their usability form the core of this year’s 'Building Perfect Council Websites’ conference, due to be held in London on 14 July. The event is organised by E-Government Bulletin publisher Headstar in association with the Society for IT Management (Socitm)....
Read full story here, Expert public sector web advice...
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NEWS IN BRIEF:
Flag Planting: A strategy on reforming local public services through ICT will be launched by the outgoing president of the Society of Information Management (Socitm), Jos Creese, at the organisation's annual spring conference next week. The guide, 'Planting the Flag', reviews the government's recent ICT Strategy from the perspective of local public service providers, covering topics including shared services; ICT infrastructure; and digital service delivery by default:
Quick link: Flag Planting
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AV Controversy: Electronic voting systems are at the centre of a heated row over the imminent 'Alternative Vote' (AV) referendum, after comments made by Chancellor George Osborne attacking a move by the Electoral Reform Society (ERS) to donate £1 million to the campaign to back AV. Osborne claimed the society stood to benefit financially from AV being passed, due to a potential use of electronic voting machines which its commercial arm - Electoral Reform Services - supplies. Lawyers acting for the Electoral Reform Services said the claims were "wholly untrue" and "misleading", and are considering taking legal action, while the 'Yes to AV' camp asserted no voting machines would ever be needed:
Quick link: AV Controversy
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Satisfied Customers: Effective government websites save public money and increase democracy, according to the latest E-Government Satisfaction Index from the US consumer research company American Customer Satisfaction Index. The research, which examined 110 US federal government websites, found that satisfied users of government sites were more likely to continue using web services - a less costly channel - and that those users who were highly satisfied reported 59% higher trust in the relevant government department:
Quick link: Satisfied Customers
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Few public sector organisations that have embraced the digital age are seriously considering their ‘brand experience’ when doing so. By introducing more ways for the stakeholder to communicate you are also increasing the number of ways that they judge their experience of interacting with you – that is your brand. The same consideration needs to be applied to the digital experience as when stakeholders visit your premises, argues Richard Hudson, Director of Marketing at the Association for Healthcare Communications and Marketing...
Read full story here,
Successful digital branding in the public sector...
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