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Age doesn’t bridge the digital skills chasm, new research reveals

Americans with disabilities are using technology at a lower rate than those without a disability – including teenagers and younger citizens – research has found.

In the report, conducted by the United States-based Pew Research Center (which defines itself as a “nonpartisan fact tank”), those with disabilities in the two age groups measured (18-64 and over 65) showed similarly low levels of technology ownership, compared to those without disabilities.

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Impaired users and mobile access prioritised in new web accessibility guidelines

The first public draft of an update to the Web Content Accessibility Guidelines (WCAG) has been released, with an increased focus on mobile content, users with low vision, and users with cognitive and learning disabilities.

The current guidelines – WCAG 2.0 – are seen by many as a benchmark for web accessibility. WCAG 2.0 is widely used by authorities and organisations seeking to review websites, and to make and keep them accessible for users with disabilities. For example, the Society of IT Management (Socitm) uses WCAG 2.0 to test the accessibility of UK council websites in its annual Better Connected review.

The public working draft of the update, WCAG 2.1, seeks to build on the existing guidelines, adding in new recommendations for those creating and designing web content.

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Many US government sites not accessible for disabled users, claims new research

Various high-profile US government websites, including major service portals, are not accessible for users with disabilities, according to a new study.

The ‘Benchmarking U.S. Government Websites’ report found that 42% of US federal sites tested failed to meet the necessary accessibility criteria.

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Online shopping ‘not as inclusive as it should be,’ new research finds

The websites of six popular UK retailers would not achieve the basic standard of online content accessibility, according to new research by a usability consultancy.

After a series of ‘mini-accessibility audits,’ accessibility design consultancy User Vision found that some online shoppers with impairments would have difficulty purchasing items from each of the websites examined, due to a number of common barriers.

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One third of councils fail web accessibility testing in UK-wide survey

An annual review of council websites across the UK has revealed that one third of local government sites failed first-stage testing to find out how accessible their websites are for users with disabilities.

Carried out by Socitm (the Society of IT Management), the Better Connected survey is a nationwide examination to evaluate local authority websites on a range of factors.

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Inaccessible websites dent business profits, as online shoppers ‘click away’

UK businesses are losing out on huge sums of money – potentially totalling billions of pounds – by failing to make their websites accessible to users with access needs, new research claims.

Published by disability consultancy Freeney Williams, the Click-Away Pound (CAP) Survey assessed the “online shopping experience of customers with disabilities, and the costs to business of ignoring them.”

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Accessibility survey reveals PDF problems, technology types and satisfied users

The UK Government online services portal, GOV.UK, is aiming to cut down on PDFs after an accessibility survey revealed that many users encounter problems with them.

Launched in May, the GOV.UK 2016 assistive technology survey aimed to find out about the range of technologies that people are using to access and navigate the site. The survey received 712 responses from assistive technology users.

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New research reveals barriers and solutions to accessibility across government

Sifting through an “overwhelming” amount of information and difficulties in finding out who is tasked with accessibility are two of the challenges facing teams in UK Government departments when building accessible digital services, according to research carried out by the Government Digital Service (GDS).

Speaking in London at an event titled ‘Accessibility in the digital space’, Alistair Duggin, Head of Accessibility at GDS, gave delegates (including e-Access Bulletin) a preview of the research results. The event was organised by the Business Disability Forum (BDF), inviting speakers to discuss digital accessibility challenges for organisations and end-users, and the solutions available. In keeping with the theme, Duggin highlighted key issues that government teams were facing in this area, but also explained solutions and ideas to help resolve these issues – both based on the GDS research.

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Hacking for good: the Hackaday Assistive Technology Prize winners in their own words

In July, e-Access Bulletin reported on the Hackaday Prize, a competition that asks designers, developers and hardware enthusiasts to “build something that matters” – something that can help people or change the world for the better.

Of particular interest for readers of the Bulletin is the Assistive Technology category. Earlier this month, 20 winning assistive technology projects were selected from hundreds of entries.

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Top travel websites still failing users with disabilities, report uncovers

Many of the most popular travel companies are still not making their websites accessible, new research has found.

The report (named ‘Are travel companies burying their heads in the sand when it comes to user experience and accessibility?’, compiled by digital user experience agency Sigma), tested ten of the most popular travel websites in the UK across three main categories: accessibility; usability; ease of use on different devices.

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