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Archive for the 'Health' Category

Hollywood-voiced avatar solves citizens’ accessibility queries

An online avatar voiced by an Oscar-winning actor has been created to give disabled Australian citizens information on the country’s National Disability Insurance Scheme (NDIS).

The virtual assistant ‘Nadia’ is voiced by Australian actor Cate Blanchett and is able to answer common questions about the NDIS – a support scheme for Australian citizens under 65 with a permanent disability, replacing a previous national disability scheme. Users interact with Nadia through their computer’s webcam and microphone. This gives the process a human element and means that only minimal keyboard or mouse navigation is needed.

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The NHS Accessible Information Standard: changing standards

At the end of July, the National Health Service (NHS) Accessible Information Standard was implemented throughout England. This means that any organisation providing NHS care or adult social care is now legally obliged to provide information in accessible formats, so that people with a disability or impairment (those who may not be able to access or read text and information in the traditional form) have the same access to health information as any other NHS user.

This includes an obligation for organisations to provide alternative information formats to meet individuals’ requirements, including Braille, electronic and audio formats.

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