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Improve online booking to make live music events disability-friendly, says report

A survey has found that 79% of people with disabilities have been put off buying live music tickets due to problems with booking access requirements, and 73% have felt discriminated against when booking, with many of the issues related to problematic websites and online booking systems.

The findings are taken from the State of Access Report 2018, published by the Attitude is Everything charity. The report examines the process of ‘access booking’ for live music events, defined as booking ‘reasonable adjustments’ or access requirements alongside tickets. This could include wheelchair accessible spaces, step-free seats, or additional tickets for a ‘personal assistant’ to attend a show and provide support.

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Can smart tech create smart homes for older people?

The phrase ‘smart homes’ may bring to mind images from science fiction, and thoughts of robots vacuuming and cooking for their human masters, but the reality is far simpler and within reach – and it could save the NHS and social care services millions of pounds per year.

Smart home technology is, in fact, already being used (the Amazon Echo, for example) and will only keep on growing in popularity. But its use and the types of technologies need to be assessed and accelerated in order to address a crucial and often-overlooked issue: care for the elderly.

A report from the Institution of Mechanical Engineers, ‘Healthy Homes: Accommodating an Ageing Population’, explores how home technology can benefit older people and allow them to stay healthy and independent, remaining in their homes for longer and therefore taking pressure off care services.

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An exercise in missed opportunity: inclusive fitness equipment for people with sight loss

Going to the gym or using exercise equipment at home is simply part of a daily routine for many people, but locking-in this routine isn’t as easy for everyone. A huge amount of modern fitness equipment just isn’t accessible for those with a visual impairment, as a new report has demonstrated.

The study, ‘Inclusive fitness equipment for people with a visual impairment’, was commissioned by sight loss charity Thomas Pocklington Trust and carried out by Rica (the Research Institute for Consumer Affairs). It showed the prevalence of console systems that are partially or entirely unusable to people with a visual impairment, despite a widespread desire among this group stay physically active.

e-Access Bulletin found out more about the study from Lynn Watson, Head of Research at Thomas Pocklington Trust, and Chris Lofthouse, Outreach Manager at Rica.

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Innovative tech solutions sought to help ageing consumers

A newly launched initiative is seeking innovative technological products and services to address some of the challenges presented by ageing.

The Innovation for Ageing project will bring together different groups to support older people as they become more vulnerable with age, through conditions such as sight loss, hearing loss and dementia.

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Websites, not assistive tech, are key to accessibility, say screen-reader users

New research into screen-reader usage has revealed the majority of users feel that improving existing websites would have a bigger impact on accessibility compared to better assistive technology.

The newly published findings are taken from the seventh Screen Reader User Survey by non-profit organisation WebAIM, conducted in October 2017. A total of 1,792 people responded to the survey, 89.2% of which reported using a screen-reader due to a disability.

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Technology is key to making travel more accessible, new report finds

People with access needs still face numerous barriers when booking and undertaking travel, but existing and emerging technologies are crucial to making the process more accessible, research claims.

The new report found that while advancing technologies such as voice recognition, artificial intelligence and virtual reality are being used by some companies and hotels to make travel more inclusive, website accessibility and use of mobile devices – for tasks such as managing bookings – are still fundamental for travellers with access needs.

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Opening up the arts: interview with Matthew Cock, VocalEyes chief executive

Matthew Cock is the chief executive of VocalEyes, a charity that works to make the arts more inclusive for people with disabilities, primarily through audio description services at theatres around the UK. He helped lead VocalEyes’ work on State of Museum Access, a report that delved deep if and how 1,700 UK museums publicised their access information online.

Matthew is also one of the organisers of the Jodi Awards. This annual event celebrates positive use of technology to widen access to information and resources in museums, libraries and other cultural organisations for people with disabilities. E-Access Bulletin caught up with Matthew to find out more.

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Housing help tips, podcasts and lifelines for people with sight loss, collected online

A new online housing guide for people with sight loss has been launched, collecting together existing resources, advice and podcasts to help people in a range of situations.

The free guide has been created by sight loss charity Thomas Pocklington Trust, as a comprehensive portal for visually impaired people who are looking for a new home or experiencing housing issues.

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Research uncovers ‘the real digital divide’ facing millions in the UK

Fresh data has shown further evidence of the digital gulf in the UK facing millions of people with disabilities and older people.

A report by digital inclusion charity Good Things Foundation and Professor Simeon Yates, titled ‘The real digital divide?’, examines the demographics of people in the UK who never or rarely use the internet. The report is based on (and builds on) a 2015 report from telecommunications regulatory body Ofcom on ‘Adults’ media use and attitudes’

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‘Smart cities’ are not inclusive – but they can be, new research claims

‘Smart cities’ are not serving the needs of people with disabilities and older people, and risk deepening an existing digital divide, according to new, in-depth research.

Smart cities are loosely defined as cities that integrate digital technologies into their infrastructure to transform and improve the lives of citizens and landscapes.

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